Care workers: know your rights at work

Sleep-ins, impossible rotas, zero hours contracts, unpaid travel time, just fifteen minutes to care. When you’ve got a problem, we’re right there to help you.

So, what are your rights, and what can you do?

Rights from Day One

All people at work, including agency workers, enjoy these rights from their first day of work:

When Your Rights Start

If you have the legal status of an ‘employee‘ then you gain extra rights, but you may have to work for a qualifying period.

This means the rights do not start on your first day of your job, but only after you have had the same employer for a period of time. You also still have all the workers’ rights from day one.

Rights when you apply for a job

  • You should not be discriminated against in a job selection process on the grounds of your trade union membership, sex (including pregnancy/ maternity status), race (including nationality), disability, age, sexual orientation, religion/ belief (including lack thereof), being married or in a civil partnership, or being transgender.

Rights from your first day at work

  • You should be given a written statement of particulars showing how much you earn and any deductions that will be made from your pay. (Some or all of the information required to be set out in a written statement of particulars may be contained in a contract of employment, rather than in a separate document).
  • You should be given a copy of (or easy access to) your employer’s discipline and grievance procedure.
  • You have the right to receive an itemised payslip listing gross wages, deductions and net wages.
  • You have a right not to have deductions (with some exceptions such as for tax) made from your pay unless your employer has the contractual power to make the deductions and you have agreed to them in advance.
  • If you are paying National Insurance contributions, you can claim Statutory Sick Pay after you have been off sick for four days in a row.
  • You have the right not to be discriminated against on the grounds of your trade union membership, sex (including pregnancy/ maternity status), race (including nationality), disability, age, sexual orientation, religion/ belief (including lack thereof), marital or civil partnership status, or being transgender.
  • You have the right to ask for reasonable adjustments if you have a disability.
  • You have a right to equal pay with members of the opposite sex doing the same job, a similar job, or a job of equal value to your job.
  • You are entitled to 52 weeks’ maternity leave, even if you were pregnant when you started the job.
  • You have the right to 52 weeks’ adoption leave.
  • You can have paid time off for medical appointments if you are pregnant.
  • You can take unpaid time off to go to two antenatal appointments with your partner.
  • You have rights to time off, paid and unpaid, for adoption appointments.
  • You can take unpaid time off to deal with unexpected emergencies involving family members or people who rely on you for their care.
  • You have the right for your trade union to be recognised by the employer to negotiate your working conditions if at least 10% of the people in your department/ workplace are members of that union and the union can show that the majority of employees in that department/ workplace are likely to support it being formally recognised.
  • You have the right to take a trade union representative or fellow worker into a disciplinary or grievance hearing.
  • You can claim wrongful dismissal if your employer sacks you without giving you the agreed notice.
  • Although you need more service before you are able to claim general unfair dismissal, you can already complain about dismissal on certain grounds (e.g. dismissal for asking to take maternity, paternity or shared parental leave, or on the basis of a protected characteristic such as your race).
  • If you are dismissed when pregnant or when taking maternity or adoption leave, you have the right to written reasons for your dismissal, whether or not you ask for them.
  • You have a right not to be unfairly dismissed for your political views.

 Rights after a month

  • You must be given one week’s notice of dismissal(or more, if your contract entitles you to longer notice).
  • You must be paid if you are suspended on medical grounds.
  • You must be paid statutory lay-off pay if you are laid off or put on “short-time working” (this is where you are paid less than half a week’s pay, because there is less work to do).

 Rights after eight weeks

  • You are entitled to a written statement of your terms of employment which must include your pay, hours, where you are expected to work, holidays and other benefits such as a pension entitlement.

 

Rights after two years’ service

  • Once you have been working for two full years, you can claim unfair dismissal in an employment tribunal.
  • If your employer dismisses you just before you have worked the full two years needed to claim unfair dismissal, an employment tribunal will add to your service the statutory notice your employer should have given you (unless you were dismissed for gross misconduct). This is to stop employers deliberately cutting short your notice to prevent you from bringing a claim.
  • You can claim statutory redundancy pay if you are dismissed due to redundancy. The amount of redundancy pay due depends on your age, your pay and your length of service. There is a statutory cap on the amount paid that normally changes every year.
  • You have a right, on request, to written reasons for your dismissal. If you were dismissed (including redundancy) while you were pregnant or on maternity or adoption leave, you have this right from day one of your employment, whether or not you make a request.

Source: https://worksmart.org.uk/work-rights/basics/when-your-rights-start